Data We Collect and Why We Hold It
When you create an account with us, we collect the details you submit directly — your name, contact number, email address, and preferred payment method. If you fund your account through Touch 'n Go eWallet, Boost, or GrabPay, we record the transaction reference and amount so
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our cashier can match it to your wallet. We do not store your full e-wallet PIN or bank credentials at any point. We also gather device and session data automatically — the browser type, the operating system, and the pages you visit — to keep our
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platform running correctly and to detect unusual login patterns. Payment-related records are kept for as long as our operational and legal obligations require; if you close your account, we retain only what is necessary to meet those obligations and nothing more. Access to your stored data
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is restricted to staff who need it to process your account, verify payments, or respond to a support query. We do not sell, rent, or trade your personal information to any external marketing party. Where local law in Malaysia requires us to share data with a
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regulator or authority, we comply — and where possible we will notify you first. Your use of this platform is subject to local law, and eligibility is available only where local law permits.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.